Privacy Policy

Effective Date: May 2, 2025

Welcome to EchoLens. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services, located at www.echolensapp.com (“Service”).

By accessing or using EchoLens, you agree to this policy. If you do not agree, please do not use our services.

Information We Collect

We collect two types of data:

Personal Data

When you create an account, make a purchase, or contact us, we may collect:

• Name
• Email address
• Billing information (processed via Stripe or Gumroad)
• IP address
• Login timestamps
• Subscription tier

Usage Data

This includes non-identifiable information like:

• Browser type
• Pages visited
• Session duration
• Device type
• Referring URLs

Cookies & Tracking

We use cookies to personalize your experience, store preferences, and analyze performance. These include:

• Session Cookies — Track session state
• Preference Cookies — Remember language or theme settings
• Analytics Cookies — Monitor site usage (via Google Analytics)

You can disable cookies in your browser, but certain features may not work properly.

How We Use Your Data

We use your data to:

• Provide AI-powered analysis tools
• Manage purchases and subscription tiers
• Send important updates or receipts
• Improve user experience
• Monitor performance and detect misuse
• Show relevant products or offers
• Comply with legal obligations

Third-Party Tools

We may share limited data with third-party platforms, strictly for service functionality:

• Stripe – Payment processing
• Gumroad – Product delivery (if used)
• Firebase – Authentication & database
• Google Analytics – Site analytics

These providers are under strict privacy and data use terms. We never sell your data.

International Users

If you access EchoLens from outside Australia, note that your data may be stored on servers located in Australia or the United States. By using the platform, you consent to this transfer.

Data Security

We take reasonable precautions to protect your data. However, no internet transmission is 100% secure. We use encryption, token-based authentication, and rate limiting to reduce risk.

Your Rights

You can:

• View or edit your information
• Cancel your account
• Request deletion of your data
• Opt out of emails or marketing
• Request data export

To exercise your rights, email: [email protected]

Children's Privacy

EchoLens is not intended for anyone under 18. We do not knowingly collect data from minors. If you believe a child has submitted data, please contact us for immediate deletion.

Changes To This Policy

We may update this policy periodically. If we make significant changes, we’ll notify you by email or with a notice on the site. Continued use of EchoLens after updates implies acceptance.

Contact

Have questions or concerns?

• Email: [email protected]
• Website: www.echolensapp.com